The two internet services providers, Unique Solutions and Netpage, have a case to answer for failing to show up at a forum that provides an avenue for consumers to come face to face with service providers and collectively address problems and seek solutions in an open and frank manner.The Public Utilities Regulatory Authority (PURA) said they are going to fine the two companies for not attending the 4th Consumer Parliament held on 1st October this year at the Gambia Senior Secondary School in Banjul.
However, the regulatory authority has not said how much the two companies will be fine each, but an official of the institution said they are going to do a consultation amongst themselves and come up with whatever the charges is going to be.
PURA is mandated by an act of parliament, the PURA Act 2001, to regulate the public services including communications, electricity, water and sewerage, and Internet Service Providers (ISP).
All the services regulated by PURA with the exception of these two companies attended the forum.
