Wins prestigious 2012 Certificate of Excellence
According to the citation of the award, tourists
“consistently commend” Laico Atlantic’s property with the highest praise, hence
rating the hotel 4 out of the 5 stars is an exceptional achievement.
“Only the very best in the business are awarded a
Certificate of Excellence,” said TripAdvisor, a body renowned for features
reviews and advice on hotels, resorts, flights, packages, travel guides, and
lots more.
Out of 508 reviews of the hotel by the guests, 148
said it is excellent, 222 said the hotel is very good and only 38 said the
facilities are poor.
In a recent encounter with this paper, Pascal Demarchi,
general manager of Laico Atlantic Hotel, said:
“The main criterion of the award is mainly guest comments. Guests who stay in the hotel give their feedback
of the hotel with regard to their experience. Each hotel has a guest comment
website created by TripAdvisor where guests can log in to make their comments –
positive or negative - about any hotel in the world.”
However, he said, the good thing about the website
is that it also gives them, as hotel operators, the right to provide
answers.
