The
use of Skype, Viber or any other internet devices to make or receive calls at
internet cafés in The Gambia has henceforth been banned.
According to a directive from the Public Utilities Regulatory Authority, through a press release issued on Friday, offering of international and national calling services at internet cafés using Voice over Internet Protocol (VoIP) services, such as Viber and Skype, is strictly prohibited and considered an offence, although no penalty is specified.
According to a directive from the Public Utilities Regulatory Authority, through a press release issued on Friday, offering of international and national calling services at internet cafés using Voice over Internet Protocol (VoIP) services, such as Viber and Skype, is strictly prohibited and considered an offence, although no penalty is specified.
More and more people in
the country now make calls via the Internet instead of using mobile phones or
conventional landlines.
“Anyone
who is engaged in this activity is depriving the country of the much needed
revenue from international and national calls, required for the development of
The Gambia,” PURA says.
The
Gambia News Online was reliably informed that telecommunications companies in the
country have lodged a complaint to PURA, as regulator, that they are
experiencing consistent drop in revenue due to reduction in the amount of money
spent on recharge phone credit by the public.
This
is primarily due to increase in the number of people using internet cafés to
make not only international but also local calls, which cost virtually nothing.
However,
with this new directive, internet cafés are strictly prohibited from allowing
their customers to use the internet to make or receive calls via Skype, Viber or
any other internet services.
Implementing
this directive would cause serious confrontations between internet café
operators and many of their customers who have already used to making calls via
these internet devices.
Prior
to this directive, operators did not have any control over their customers who
buy time to surf the net.
The
only restriction some cafés have is browsing pornographic websites, other than
that customers could transact any business they want to online.
“This
is going to make me lose a lot of customers,” an internet café operator in
Latrikunda German said.
“Apart
from Facebook, most of the people come here just to talk on Skype with their
people abroad; now if Skype is prohibited it means many people will not be
coming here again.”
Using
Skype to call at internet cafés does not attract any additional cost apart from
the cost of the time one uses to access the internet.
For
instance, if someone pays D15 to browse the internet for an hour in an internet
café, within that time the individual can talk on Skype at no other cost.
Skype
or Viber does not allow for free voice call, computer to computer, but both
parties communicating can see each other when using a webcam.
“The
only time that I talk to my husband is when I go to the internet café,” said
Fatou Njie, who says her husband has travelled to the United Kingdom for
studies.
Fatou,
who is currently taking the West African Senior School Certificate Examination,
said she is not having a phone that is Skype-enabled neither does she have a
laptop through which she can communicate on Skype at home.
“Now
prohibiting Skype at internet cafés is just going to make it difficult for me
to communicate with my husband for a longer time like we do on Skype.”