Thursday, February 14, 2013

'Poor public perception of insurance caused by lack of knowledge'

Mr Jagana
President of Gambia Chamber of Commerce and Industry

The poor public image of the insurance industry is due to the fact that people do not have much knowledge about insurance and even some of the people who are purportedly knowledgeable on the subject, by being insured, do not read to know the terms and conditions of their policy hence do not know what is covered and what is not, the president of the GCCI has said.

Speaking at a forum on the “Contribution of insurance stakeholders towards eradicating the poor public image of the industry” organized by the Insurance Association of The Gambia as part of a weeklong sensitization campaign dubbed Insurance Awareness Week, Mr Muhammed Jagana of the Gambia Chamber of Commerce and Industry said the majority of policyholders take an insurance cover just because they are required by law to insure their vehicles, or require insurance coverage for visa applications.


Held at the Atlantic Hotel in Banjul, the purpose of the forum was for the insurance stakeholders to discuss ways and means of eradicating the negative image of people about the insurance industry.

“Majority of policyholders in The Gambia think that insurance companies are good at collecting premiums and once you get into trouble they bring you a lot of issues in order to avoid paying claims,” Mr Jagana said.

“Majority of policyholders believe that just because they have an insurance cover, especially motor insurance, they should be paid once they are involved in an accident.”

“I am not sure if you undertake any market surveys amongst policyholders or the public in general in relation to insurance companies pay-out in The Gambia,” he told the insurance practitioners. 

“I was in URR (Upper River Region) last week and started to ask people about insurance, quite a lot of them simply gave me the expected answer; ‘insurance companies just collect your money.  If you have an accident they want you to get a police report or inform you that your policy doesn’t cover this amount’.”

Mr Jagana noted that this could be solved by making policyholders more aware about their rights under the insurance policy.  Most policyholders feel that once they take Comprehensive motor insurance cover, they have an all-rounder and do not have to worry about anything.

He also suggested that the insurance industry can improve or even eradicate the poor public image of the industry through publicity and advertisement. “Either through IAG or individual companies to publish or advertise the number of claims paid in a quarter,” he said.

Still on his suggestions, Jagana said the industry should: “Get policyholders to talk about their great experiences, public awareness forums.  Expand these types of forums to outside the inner core of the market, develop community awareness schemes, and educate prospective policyholders at early age.”

For Mrs Rougie Gaye Nyan, senior manager at Prime Insurance Company, eradicating the poor image of the industry can be summed up in two words, ‘education and communication’.

“The insurers need to educate and communicate more with clients. We only tend to deal with clients when they have a claim or when renewals are due when we are talking to them about premium once again,” she said.  

Further justifying her point that education and communication are the main tools to eradicating the poor public image of insurance, Mrs Nyan said: “For example, not many clients understand the difference between a Third party cover motor insurance cover, and a Comprehensive cover.  Even clients with Third party believes they are to be compensated for own damage claims and this is where the most common statement against us [insurers] emanates from.”

She also noted that the insurance companies should begin with simplifying their policies.  “Most insurers will agree with me that even people in the industry do not find reading insurance policies interesting.  Most of the policies are filled with old English that are not part of our every day usage.”

She further continued: “Also another point that needs to be noted in order to eradicate poor image is to be giving back to the community.  Insurers can help by maintaining wards in hospitals, sponsoring students, donating to schools, etc.  For the corporate clients, we (the insurers) can be giving them advice regarding risk management which might help reduce chance of a claim coming up. In this way, the people will not see us as just interested in collecting monies.”

85 comments:

  1. Hey there! Do you know if they make any plugins to assist with Search Engine Optimization?

    I'm trying to get my blog to rank for some targeted keywords but I'm not seeing very good
    gains. If you know of any please share. Thank you!


    My webpage http://www.szarza.bolecin.pl/modules.php?name=Your_Account&op=userinfo&username=WDOIgnaci
    my webpage - tagza.com

    ReplyDelete
  2. No pгoblem - they also acknowledge ԁish ωashіng, ocean entгance residеnces, and desκ dancing (in accorԁancе to the mеnu, ωhich is
    complete of wittу tidbits. The publiсan requested
    Daisy, his barmaid, tо proνide some celеbratory mixed drinκs.
    Commenсe 11 miles, and see mindfully fοг the
    іndiсation tο Laupahoehoe Poѕition Beach front Рark on
    thе best.

    Visit my ωebѕite; connotea.Org

    ReplyDelete
  3. Wow that was strange. I just wrote an extremely long comment
    but after I clicked

    submit my comment didn't show up. Grrrr... well I'm not writing all that
    over again. Anyway, just wanted to say great blog!
    my website - 3 mile island movie

    ReplyDelete
  4. Excellent blog here! Also your web site loads up fast! What host are you
    using? Can I get your affiliate link to your host? I wish my website loaded up as quickly as
    yours lol

    my webpage :: how to get rid of smells in your house
    Also see my web page: removing static electricity

    ReplyDelete
  5. Fastidious respond in return of this issue with real
    arguments and telling everything regarding that.

    Here is my weblog; baby girl nursery ideas

    ReplyDelete
  6. Although yοu can't go back to any songs, you can skip songs, mark them as ones you like or dislike, and browse the names, bands, and CD the song is on of all the songs that have played already. The broadcasting process is not complicated as all the equipments essential are easily available but with new ideas coming up every day, new requirements rise with new criteria of transmission like Dab Digital Radio and DRM. These include the artist-branded music channels such as The Grateful Dead Channel, Eminem's Shadе
    45, Jimmy Buffett's Radio Margaritaville; there is even the classical music Metropolitan Opera Radio channel.

    my page onlineradio
    My page: gratis spiele

    ReplyDelete
  7. These five free basketball game apps for the i - Phone will surely help
    you get your game on. A look into some of the best Star Wars apps to be found on i - Tunes,
    including games, fun soundboards, books, and more.
    In fact an ideal online casino will make the entire gaming experience
    a pleasurable and a real experience to the gamer.


    My web-site; http://www.tlfbiblicalstudies.org

    ReplyDelete
  8. It's wonderful that you are getting thoughts from this piece of writing as well as from our argument made at this place.

    Also visit my site ... Chemietoilette

    ReplyDelete
  9. Piyush Group is today
    one of the leading real estate developers of the country.

    ReplyDelete
  10. Hi all, here every person is sharing such knowledge, so it's good to read this weblog, and I used to visit this web site daily.

    my web page - seo strategy

    ReplyDelete
  11. seаrсhing for Armу сorps seront mass�es zones
    �rog�nes et organes g�nitаux . It's possible to uncover dissimilar ways within the nous, torso, soulfulness everlastingly embraced in the retentiveness cells which are situated through out our bodies.

    Also visit my page - erotic massage

    ReplyDelete
  12. Way cool! Some extremely valid points! I appreciate you penning this post and the rest
    of the website is also very good.

    Here is my webpage Payday Loans

    ReplyDelete
  13. This is because men do not the topper Male Enhancement gel usable
    in the marketplace. Firminite male enhancement pills can assist in acquiring harder erections of
    the phallus during intimate copulation and at the like roue circulation some
    the pump and to the phallus.

    My web blog :: web page

    ReplyDelete
  14. A huge dick in my pussy,a warm wet tounge up my arse and cum as well as pussy juice all over me.
    Fuck, ozzy

    Here is my weblog; hcg injections

    ReplyDelete
  15. Greetings from Idaho! I'm bored at work so I decided to browse your site on my iphone during lunch break. I enjoy the info you provide here and can't wait to
    take a look when I get home. I'm amazed at how quick your blog loaded on my mobile .. I'm not even using
    WIFI, just 3G .. Anyhow, good blog!

    Also visit my web page ... how safe is quantrim

    ReplyDelete
  16. In the final stages, the dimpling is obvious both when lying down and standing up.
    Water, suction, laser, massage and now there is the electric muscle inspiration.
    You must understand that the body is designed to move.


    Feel free to visit my blog post Stretch mark removal

    ReplyDelete
  17. Thank you for the good writeup. It in fact was a amusement account it.
    Look advanced to far added agreeable from you! By the way,
    how could we communicate?

    my web-site: how much Should i Weigh for my age

    ReplyDelete
  18. I can't tell you how fast you will see results because it depends on how much you want to get rid of acne. As a word of caution you should also never try to manually remove the warts yourself, as that can lead to the virus spreading. Extended hair can cause your physique pimples to get worse if you do not wash it typically, and make confident that it is genuinely cleanse.

    my blog post :: Skin tag remover

    ReplyDelete
  19. Thank you for the auspicious writeup. It in fact was a amusement account it.

    Look advanced to far added agreeable from you!
    By the way, how could we communicate?

    My web site ... Continuing

    ReplyDelete
  20. Simply desire to say your article is as astounding.
    The clarity for your post is just spectacular and that i could suppose you are a professional in this
    subject. Fine together with your permission let me to snatch
    your RSS feed to stay up to date with forthcoming post.

    Thank you 1,000,000 and please keep up the enjoyable work.


    Here is my web-site :: suto clicker

    ReplyDelete
  21. Hello there! This post couldn't be written any better! Reading through this post reminds me of my previous room mate! He always kept chatting about this. I will forward this write-up to him. Fairly certain he will have a good read. Thank you for sharing!

    Have a look at my web-site - visit

    ReplyDelete
  22. Hello there! This post couldn't be written any better! Reading through this post reminds me of my previous room mate! He always kept chatting about this. I will forward this write-up to him. Fairly certain he will have a good read. Thank you for sharing!

    my web page - visit

    ReplyDelete
  23. yes, the place and the massage room is quite small
    i went there last week...
    even the sauna room looks really small can only fit in 3 people at most. It makes me feel like im havin claustrophobic to have trapped in a small room like thatErotic massage.

    ReplyDelete
  24. What's up, I read your blog regularly. Your writing style is awesome, keep it up!

    Also visit my web site; http://www.richardgray.net/html/modules.php?name=Your_Account&op=userinfo&username=ReaganSpi

    ReplyDelete
  25. Heya! I just wanted to ask if you ever have any trouble with hackers?
    My last blog (wordpress) was hacked and I ended up losing months of
    hard work due to no back up. Do you have any solutions to
    prevent hackers?

    Feel free to visit my weblog :: This Guy

    ReplyDelete
  26. I am really impressed with your writing skills as well as with the layout on your weblog.
    Is this a paid theme or did you modify it yourself?
    Either way keep up the nice quality writing, it's rare to see a nice blog like this one these days.

    Review my web site ... http://chatclimax...

    ReplyDelete
  27. Good day! Would you mind if I share your blog with
    my zynga group? There's a lot of people that I think would really enjoy your content. Please let me know. Many thanks

    Feel free to surf to my blog http://pornharvest.com/index.php?q=nubiles+alexcia&f=a&p=s

    ReplyDelete
  28. Thanks in favor of sharing such a pleasant thought,
    paragraph is pleasant, thats why i have read it
    fully

    Feel free to surf to my web blog - http://peggersparadise.com/link/5080

    ReplyDelete
  29. I think this is one of the so much vital information for
    me. And i'm glad studying your article. But want to commentary on few general things, The web site style is wonderful, the articles is really nice : D. Excellent process, cheers

    Have a look at my web blog :: http://pornharvest.com/index.php?m=2494993

    ReplyDelete
  30. You need to take part in a contest for one of the greatest sites online.
    I most certainly will recommend this web site!

    My blog post - NFL Jerseys Cheap

    ReplyDelete
  31. I'm not sure exactly why but this website is loading very slow for me. Is anyone else having this issue or is it a issue on my end? I'll check back later
    on and see if the problem still exists.

    Feel free to surf to my webpage life insurance on line

    ReplyDelete
  32. Hiya! I simply wish to give a huge thumbs up for the good info
    you could have right here on this post. I will likely be coming
    again to your blog for extra soon.

    Check out my web-site - 網站排名

    ReplyDelete
  33. Hey! I simply would like to give a huge thumbs up for
    the nice info you have got here on this post.
    I will be coming again to your weblog for
    more soon.

    Also visit my web-site ... semakan ptptn yang

    ReplyDelete
  34. Hello! I just wish to give an enormous thumbs up for the great information you’ve right here on this post.

    I can be coming back to your blog for extra soon.


    Here is my homepage ... south korea travel guide map

    ReplyDelete
  35. Hey! I just wish to give a huge thumbs up for the great info you’ve gotten right here on this post.
    I will likely be coming back to your blog for extra soon.


    My page best seo company phoenix

    ReplyDelete
  36. Wow, fantastic weblog layout! How long have you ever been blogging for?
    you make blogging glance easy. The total glance of your website is fantastic, let alone
    the content material!

    Also visit my web site: nude

    ReplyDelete
  37. Good day! I just want to give an enormous thumbs up for the nice info you’ve here on this post.

    I shall be coming again to your blog for more soon.

    my web blog; definition of semiotics in photography

    ReplyDelete
  38. Whats up! I just want to give a huge thumbs up for the good
    information you could have right here on this post.
    I can be coming again to your blog for extra soon.

    Feel free to visit my blog post :: seoul subway map for mobile

    ReplyDelete
  39. Hi there! I just want to give a huge thumbs up for the great info you’ve
    gotten right here on this post. I can be coming back to your
    weblog for more soon.

    Feel free to surf to my weblog - nestle semi sweet chocolate chips dairy free

    ReplyDelete
  40. Whats up! I simply wish to give a huge thumbs up for the good info you might have right here on
    this post. I will be coming back to your weblog for
    extra soon.

    My web site - SEO收費

    ReplyDelete
  41. Hi there! I simply want to give a huge thumbs up for the nice information you might have
    right here on this post. I will be coming again
    to your weblog for more soon.

    Have a look at my weblog :: yes road rules semester at sea

    ReplyDelete
  42. Hello! I just would like to give a huge thumbs up
    for the nice information you’ve gotten here on this post.
    I will probably be coming back to your weblog for extra soon.


    Also visit my page :: google cell numbers

    ReplyDelete
  43. Hey! I simply would like to give a huge thumbs up
    for the great info you have got right here on this post.
    I will be coming again to your blog for more soon.


    Feel free to visit my weblog; heavy duty truck salvage yards in wisconsin

    ReplyDelete
  44. This article is actually a nice one it helps new internet viewers,
    who are wishing for blogging.

    my webpage - http://www.silverstar-academy.com/Blog/?p=9463

    ReplyDelete
  45. An outstanding share! I've just forwarded this onto a colleague who had been doing a little homework on this. And he in fact bought me dinner due to the fact that I discovered it for him... lol. So allow me to reword this.... Thank YOU for the meal!! But yeah, thanks for spending some time to talk about this issue here on your blog.

    Here is my website - More Info

    ReplyDelete
  46. Hey! I just wish to give a huge thumbs up for the nice data you will have right here on this post.
    I can be coming back to your weblog for extra soon.

    Here is my website - seo friendly web directories list

    ReplyDelete
  47. It's actually a great and useful piece of information. I am happy that you simply shared this helpful information with us. Please stay us up to date like this. Thank you for sharing.

    My site: Click Here

    ReplyDelete
  48. Hiya! I simply wish to give an enormous thumbs
    up for the nice data you’ve right here on this post.
    I will probably be coming again to your weblog for extra soon.



    Also visit my weblog - expert seo services pakistan

    ReplyDelete
  49. Hiya! I just would like to give a huge thumbs up for the great info you have right here on this post.
    I will probably be coming again to your blog for more soon.



    my web site: car audio and video

    ReplyDelete
  50. After looking at a few of the blog articles on your website, I seriously like your way of writing a
    blog. I added it to my bookmark website list and will be checking back in the near future.

    Please check out my web site too and let me know your opinion.



    My web-site; my explanation

    ReplyDelete
  51. hi!,I love your writing so much! share we be in contact extra about your article
    on AOL? I require an expert in this house to solve my
    problem. May be that is you! Taking a look ahead to see you.


    my web page; More Info

    ReplyDelete
  52. Great article! This is the type of information that are supposed to
    be shared across the internet. Disgrace on Google for no longer positioning
    this publish higher! Come on over and consult with my web site .

    Thank you =)

    Stop by my homepage ... http://Www.iv-Cms.de/board//index.php/index.php?page=User&userID=1605

    ReplyDelete
  53. Amazing! Its really amazing paragraph, I have
    got much clear idea on the topic of from this article.



    Also visit my site; the teen

    ReplyDelete
  54. Howdy! I simply wish to give a huge thumbs up for the good data you may have right here on this post.
    I can be coming back to your weblog for extra soon.

    My site :: xem phim hai chi em

    ReplyDelete
  55. Hi there! I simply wish to give a huge thumbs up for the
    good information you’ve got right here on this post.
    I will be coming back to your blog for extra soon.


    My website seo tools review

    ReplyDelete
  56. Howdy! I simply wish to give an enormous thumbs up for the great info you have got
    right here on this post. I will probably be coming back to your blog for
    more soon.

    Here is my web page: seminole state college seminole okla

    ReplyDelete
  57. Thanks for sharing your thoughts on lifted yukon.
    Regards

    My webpage ... air max Pas cher

    ReplyDelete
  58. Hiya! I simply want to give an enormous thumbs up for the great
    information you could have here on this post. I will likely be coming
    again to your blog for more soon.

    Look into my site ... when do you use a semicolon versus a comma

    ReplyDelete
  59. Hello, just wanted to tell you, I enjoyed this post.
    It was funny. Keep on posting!

    Also visit my web-site ... research paper worksheets

    ReplyDelete
  60. Great article! This is the type of information that are supposed to
    be shared across the internet. Disgrace on Google for no longer positioning
    this publish higher! Come on over and consult with my web site .
    online casino hacker for hire

    ReplyDelete
  61. slotxo สล็อต SLOTXO มีเกมเยอะสุด สมัครสมาชิก สล็อตออนไลน์ รับโปรแรงสุด แจกจริงสุด ระบบฝากถอนอัตโนมัติ 24 ชั่วโมง แจกเครดิตฟรี ดาวน์โหลดเกมส์สล็อต slotxo ได้ที่นี่

    ReplyDelete
  62. This is a truly good site post. Not too many people would actually, the way you just did. I am really impressed that there is so much information about this subject that have been uncovered and you’ve done your best, with so much class. If wanted to know more about green smoke reviews, than by all means come in and check our stuff. Australian real money pokies

    ReplyDelete
  63. This is a great post. I like this topic.This site has lots of advantage.I found many interesting things from this site. It helps me in many ways.Thanks for posting this again. 정보이용료 현금화

    ReplyDelete
  64. Thank you so much for sharing this great blog.Very inspiring and helpful too.Hope you continue to share more of your ideas.I will definitely love to read. https://pgslotxo.vip/

    ReplyDelete
  65. A very awesome blog post. We are really grateful for your blog post. You will find a lot of approaches after visiting your post. idnplay

    ReplyDelete
  66. Wonderful article. Fascinating to read. I love to read such an excellent article. Thanks! It has made my task more and extra easy. Keep rocking. PG SLOT

    ReplyDelete
  67. I read a article under the same title some time ago, but this articles quality is much, much better. How you do this.. Joker

    ReplyDelete
  68. Wow! Such an amazing and helpful post this is. I really really love it. It's so good and so awesome. I am just amazed. I hope that you continue to do your work like this in the future also 스포츠티비

    ReplyDelete
  69. It proved to be Very helpful to me and I am sure to all the commentators here! บาคาร่า

    ReplyDelete
  70. This is the type of information I’ve long been trying to find. Thank you for writing this information. joker gaming

    ReplyDelete
  71. Took me time to read all the comments, but I really enjoyed the article. It proved to be Very helpful to me and I am sure to all the commenters here! It’s always nice when you can not only be informed, but also entertained! Situs casino online

    ReplyDelete
  72. Interesting post. I Have Been wondering about this issue, so thanks for posting. Pretty cool post.It 's really very nice and Useful post.Thanks Hokislot88

    ReplyDelete
  73. Yes i am totally agreed with this article and i just want say that this article is very nice and very informative article.I will make sure to be reading your blog more. You made a good point but I can't help but wonder, what about the other side? !!!!!!Thanks 마징가티비

    ReplyDelete
  74. This is a great inspiring article.I am pretty much pleased with your good work.You put really very helpful information. Keep it up. Keep blogging. Looking to reading your next post. บาคาร่า

    ReplyDelete
  75. Thanks for sharing nice information with us. i like your post and all you share with us is uptodate and quite informative, i would like to bookmark the page so i can come here again to read you, as you have done a wonderful job. แทงบอล

    ReplyDelete
  76. Keep up the good work , I read few posts on this web site and I conceive that your blog is very interesting and has sets of fantastic information. เกมคาสิโน

    ReplyDelete
  77. Thanks for sharing the post.. parents are worlds best person in each lives of individual..they need or must succeed to sustain needs of the family. 한국야구중계

    ReplyDelete
  78. Pretty good post. I just stumbled upon your blog and wanted to say that I have really enjoyed reading your blog posts. Any way I'll be subscribing to your feed and I hope you post again soon. Big thanks for the useful info. sa gaming

    ReplyDelete
  79. Wow! Such an amazing and helpful post this is. I really really love it. It's so good and so awesome. I am just amazed. I hope that you continue to do your work like this in the future also 먹튀검증

    ReplyDelete
  80. Thank you for taking the time to publish this information very useful! 해외축구중계

    ReplyDelete
  81. I exactly got what you mean, thanks for posting. And, I am too much happy to find this website on the world of Google. 7ball game

    ReplyDelete
  82. I am incapable of reading articles online very often, but I’m happy I did today. It is very well written, and your points are well-expressed. I request you warmly, please, don’t ever stop writing. login joker123

    ReplyDelete
  83. This article gives the light in which we can observe the reality. This is very nice one and gives indepth information. Thanks for this nice article.
    เดิมพันไฮโล 10บาท

    ReplyDelete
  84. I saw this and was amazed author/writer ! You can also check my website and know how to earn cash real time online 온라인바카라

    ReplyDelete
  85. You’re in reality a good webmaster. The website loading speed is incredible. It kind of feels that you’re doing any unique trick, 슬롯사이트

    ReplyDelete